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Surveys 07 Aug 2026 6 min read

Turn guest feedback into a structured hotel survey system

Create surveys, schedule active periods, manage questions and inspect rating, choice, text and photo responses.

SV
SmartVisit EditorialHotel operations & PMS insights
Turn guest feedback into a structured hotel survey system
SmartVisit Journal
Guest feedback
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Guest feedback is more actionable when the hotel controls the questions and can analyse the answers in the same place.

Build the survey around the operation

SmartVisit’s survey module supports titles, descriptions, start/end dates, unique slugs and active, paused or ended states. Questions can be added, edited, positioned and marked required.

Analytics beyond one rating

Survey analytics can show response trends over the last 30 days and break results down by multiple choice, ratings, short answers and photo uploads.

RatingAverage & distribution.
ChoiceAnswer counts.
TextLatest responses.

One system for the front desk, the floor & the books.

Visitor management, room operations, laundry, room service, GST billing, analytics and accounts in one SmartVisit ecosystem.

Questions? We're here.Talk to our team and get your hotel set up today.