Pre-check-in is useful when the hotel wants to capture guest information before the guest reaches the desk. The objective is not to create another complicated journey; it is to move repetitive data entry earlier.
Use a one-time link
SmartVisit’s pre-check-in flow uses a single-use token. The guest can provide name, mobile, email, ID details, address, country, pax and arrival date before reaching reception.
Optional document and selfie upload
The form can accept an optional selfie or ID image with validation and private storage rules. A successful request then becomes a pending booking record for the selected arrival date.
Why this helps reception
By the time the guest arrives, the front desk can work from a prepared record instead of starting the entire registration process from zero.
One system for the front desk, the floor & the books.
Visitor management, room operations, laundry, room service, GST billing, analytics and accounts in one SmartVisit ecosystem.
