When every room is occupied, the customer still needs an answer. SmartVisit’s hotel network concept is built around an explicit overflow workflow for nearby participating properties.
Occupancy triggers the workflow
When the current property reaches full occupancy, reception can send an availability lead with room, guest and category requirements to nearby hotels in the network.
Nearby hotels can respond
Network properties can view the request, check their own availability and accept the redirected guest. The receiving property’s contact details then become available for coordination.
Why the network matters
The feature is designed to protect the guest relationship during high-demand periods while giving participating hotels a way to share availability without leaving the PMS workflow.
One system for the front desk, the floor & the books.
Visitor management, room operations, laundry, room service, GST billing, analytics and accounts in one SmartVisit ecosystem.
