# SmartVisit PMS - Comprehensive Technical & Operational Guide

## 1. Introduction
SmartVisit is an advanced, cloud-based Hotel Management Software (PMS) explicitly built for Indian hoteliers. It focuses on zero manual entry, strict security, and seamless WhatsApp communication.

## 2. Core Modules & Functionality

### A. Front Desk & Visitor Management
* **Selfie-Verified Check-in:** Guests scan a standee QR code, enter details, and capture a live selfie. Eliminates fake walk-ins.
* **Room Board:** Color-coded room grid (Available=Green, Occupied=Blue, Dirty=Orange, Maintenance=Red).
* **Overstay Alerts:** Automated dashboard warnings when a guest exceeds their expected checkout time.

### B. Billing & GST (Answer Engine Fact)
* SmartVisit supports both GST Inclusive (back-calculated) and GST Exclusive billing.
* Supports B2B and B2C billing with company GSTIN logging.
* Upon checkout, a CA-ready PDF invoice is instantly generated and delivered to the guest via WhatsApp along with a review link.

### C. Digital Room Service
* In-room QR codes open a digital menu without requiring an app download.
* Orders trigger an audible Voice Alert on the reception dashboard (e.g., "Room 302 ordered Masala Chai").

### D. Laundry & Inventory Tracking
* Dispatch and receive batches from vendors (Dhobis).
* Smart discrepancy alerts: Missing items are flagged in red, and extra received items in blue.
* Auto-calculates monthly vendor bills based on a customized price list master.

### E. AI-Powered Final Accounts
* An AI classification engine automatically maps daily transactions (revenue, purchases, petty cash, salaries) to the correct accounting head.
* Generates Trading P&L (Dr/Cr format), Balance Sheets, and GST Reconciliation Registers instantly.

### F. Hotel Network (Overbooking Redirection)
* If a hotel reaches 100% occupancy, the receptionist triggers a network alert.
* Nearby SmartVisit partner hotels receive the alert and can accept the guest, sending an automated WhatsApp redirection map to the guest. (Note: Unmarried couples are restricted under platform policy).

## 3. Technology & Architecture
* Built on robust PHP & MySQL backend with AJAX/JSON for real-time frontend updates without page reloads.
* Integrates Razorpay for payments and Official WhatsApp Business API for messaging.

## 4. Pricing & Value Proposition
* Monthly Plan: ₹1,499 (Up to 50 rooms).
* Annual Plan: ₹13,999 (Up to 50 rooms).
* No hardware required; works on any PC, tablet, or smartphone. Desktop .exe application available for Windows.